Refund policy

First off, we owe you a "thank you!" for ordering with us.  No one is perfect and if we made a mistake or if you're unsatisfied with a product you purchased from us we offer a 100% money back guarantee.  There are some simple steps and rules to follow...

  • 30 day money back guarantee on all products as long as they are returned in their original packaging and are unused.
  • Email us at shopopmedusa@gmail.com and include your full name with order number.
  • Let us know what the issue is, be honest and tell us how we can make it right.
  • Lastly, exchanges for Pre-Ordered products will be limited to product availability.